Senior Manager, Customer Service Strategy - Employee Experience The Service Innovation team is an internal consulting group that seeks to improve the customer experience by improving people allocation, processes, and technology. The team is cross-functional in their approach, working with teams such as R&D, Transportation & Logistics, Warehouse Operations & Inventory Positioning, etc. in order ...
Customer Advocacy Manager Apply Now Apply Now Job ID R1906916 Date posted 06/04/2019 Customer Advocacy Manager: CloudHealth by VMware About the role : Come join us as we focus on growing our customer reference program. The right candidate is a creative mind who has a passion for storytelling, writing, and B2B technology. You will serve as the interlock between a variety of functions, including ...
The Mission of the Manager of Customer Operations will be to drive the effectiveness and efficiency of our Customer Success team. You will report into the Manager of Customer Success and partner closely with Success Leadership & Sales Ops to fully understand & optimize our efficiency to provide real-time insights that allow us to quickly adjust our customer success strategy to better support ou...
Overview The customer advocacy manager is responsible for executing programs to support customer reference and advocacy initiatives. This includes serving as the internal champion for customer advocacy within the organization. The ideal candidate is comfortable handling all aspects of a customer advocacy program - from communicating directly with customers to managing a reference program and pl...
Overview LogMeIn is looking for a talented manager who will help shape our Customer Success team. The Senior Manager of Customer Success will lead and manage a team of 10-15 Enterprise Customer Success Managers focused on helping our customers meet their business goals through the use of our products. The team will support our key customers using our remote support products. Collaborating with ...
Overview The Vice President of Business Unit Customer Retention (CES) is responsible for overseeing the development of a short and long-term retention strategy for the LogMeIn CES Business segment. you will develop and deploy a retention and customer churn strategy while identifying the root cause of poor performance through marketing, data, and predictive analytics and translates them into act...
Advance Your Career at Liberty Mutual Insurance - A Fortune 100 Company Are you looking for a position with the ability to leverage the resources of a Fortune 100 company to drive and influence the future of Liberty Mutuals place in the industry? The Product Technology Solutions group within Global Retail Markets is seeking a Director II to manage its Telematics Customer Journey team. The Telem...
13 days old Customer Success Snr Director - HCM Oracle Bedford, MA 01730 Add to Favorites Share Job Apply Now Apply on the Company Site Drive maximum adoption of Oracle solution and identify/drive product expansion opportunities via high value relationship with the client. Drive operational performance goals and will be responsible for achieving quarterly targets in terms of renewal rates to ma...
We are looking for talented individuals to contribute to our Scientific Operations Team with a unique combination of skills, both technical and consultative, to develop and grow our customer relationships in both the public and private sector. The Scientific Operations Team at Seven Bridges is made up of scientists who possess a unique balance of technical expertise and strong interpersonal ski...
PURPOSE AND SCOPE: The Voice of the Customer team is part of the Office of the Experience and works to deliver insights to support FMCNA s journey to be a leading, customer-centric healthcare organization. The team functions as an enterprise resource to analyze, synthesize and socialize customer insights with our various internal partners. The Operations Manager will ensure smooth operations an...
Job DescriptionHi Marley is transforming the risk industry by helping insurance companies deliver a modern experience that puts customers first. We are a technology company that is disrupting the often-misunderstood industry of risk. Our mission is to make insurance simple and lovable while protecting people and the things they care about.We are growing rapidly and are looking for a highly moti...
Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we're committed to our work, customers, having fun and most importantly to each other's success. Learn more about Splunk careers and how you ...
Spun out of MIT in 2014, Zylotech is a disruptive AI-powered customer data analytics company located in Central Square. We are ZyloChamps , big thinkers with a sense of fun who love working in an open environment full of start-up perks. Why you'll love working here: Zylotech is a fast-growing company that rewards autonomy and creativity. Our team works hard, is fast and collaborative, and we en...
Description Converse was established in 1908 and is a brand with a deep connection to our consumers around the globe. We look to unleash their creative spirit by delivering compelling product and experiences. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries...
Please Enable Cookies to Continue Please enable cookies in your browser to experience all the personalized features of this site, including the ability to apply for a job.Welcome pageReturning Candidate? Vice President, Customer Retention (IAM)Job Locations US-MA-BostonCategory Sales Overview The Vice President of Business Unit Customer Retention (IAM) is responsible for overseeing the developm...
Senior Marketing Manager, Customer Lifecycle Management at Endurance International Group Burlington, MA At Constant Contact, its critical that the business support the success of its customers by offering them the right message, at the right time, the right way. As the Senior Marketing Manager for Customer Lifecycle Management at CTCT, you are creating and managing multi-faceted marketing progr...
The Voice of the Customer team is part of the Office of the Experience and works to deliver insights to support FMCNA's journey to be a leading, customer-centric healthcare organization. The team functions as an enterprise resource to analyze, synthesize and socialize customer insights with our various internal partners.. The Operations Manager will ensure smooth operations and effective use of...
minutes agoBoston, MA+5 milesMarketing Jobs
At Fitbit, our mission is to help people lead healthier, more active lives by empowering them with data, inspiration and guidance to reach their goals. We started our journey in 2007?as a team of two with one big idea. Since then, we've grown to over 1,500 employees, sold over 60M devices, and built a health and fitness community across the globe. In fact, the Fitbit Community has taken enough ...
There's going to come a day when you need to get something notarized. When that day comes, wouldn t you rather do it from your kitchen? In the same time it takes to make a sandwich? Notarize is the first on-demand notary platform, allowing anyone to notarize a document online and empowering businesses to send, track and collect notarizations. We're helping people execute the most important tran...
minutes agoBoston, MA+5 milesTechnology Jobs
The Manager of Customer Data is geared toward resolving customer requirements and issues while enhancing customer retention and satisfaction, allowing an organization to convert customer data into the foundation of organizational excellence.. He/She leads the flow of information system's data throughout its life cycle: from creation and initial storage, to the time when it becomes obsolete and ...